Dispatch

Bibaloo will endeavour to dispatch your order within one working day after placing the order. If for any reason a delay is expected we will inform you. Items can also be delivered in the UK the next working day as long as they are ordered before 12.00 hours (noon) (Mon-Thursday).

Delivery Cost

• Flat rate of £3.70 to the UK Standard Delivery – FREE for orders above £100
• UK Next Day Delivery: £7.90 Flat Rate
• Europe: £8 Flat rate (approximately 10 Euro)
• £11 Flat rate to the US, Canada, Japan, Singapore, Hong Kong, Australia, New Zealand, South Africa, Saudi Arabia, UAE, Qatar and Oman (approximately $22)
• Other Countries: please contact us.

Estimated Delivery time

To the UK

• UK Standard: within 2-3 working days
• UK Next Day: next working day delivery for orders placed and paid before 12pm (noon)

Bibaloo offers FREE UK Standard DELIVERY on all orders of £100 and over.At busy times like Xmas, the postal system can take a little longer, so bear this in mind when selecting your delivery service.

To Europe

• between 3 working days and 1 week

Orders shipped to most countries in Europe are sent using Royal Mail Airsure®(1) which ensures priority handling in the UK and abroad and offers an online tracking. For European countries where this service is not available(2) orders are shipped using Royal Mail Signed For™ which requires a signature at delivery. Tracking numbers for delivery can be emailed upon request to customers for the checking on delivery of their orders. This is not done automatically.

Bibaloo cannot be held responsible if deliveries take longer than these estimates.

(1) Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.
(2) Czech Republic, Cyprus, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Norway, Poland

To the US, Canada, Singapore, Hong Kong and New Zealand

• between 5 days and 2 weeks
  

Orders shipped to those countries are sent using Royal Mail Airsure® which ensures priority handling in the UK and abroad and offers an online tracking. Tracking numbers for delivery can be emailed upon request to customers for the checking on delivery of their orders. This is not done automatically. Bibaloo cannot be held responsible if deliveries take longer than these estimates.

To Japan, Australia, South Africa, Saudi Arabia, UAE, Qatar and Oman

• between 5 days and 2 weeks

Orders shipped to those countries are sent using Royal Mail International Sign for™ which requires signature on delivery. Bibaloo cannot be held responsible if deliveries take longer than these estimates.

To the Rest of the World

• please contact us prior to placing your order.

Please note that customers living outside the European Union may incur local taxes and import duties, which may involve slight delays. The customer is solely responsible for the payment of any of these additional charges that may be imposed.

Summary

Packaging

Every order will be nicely and carefully wrapped and sent in a special delivery bag. However you have the opportunity to receive your order or send it to a different delivery address in a beautiful pop-up gift box with magnetic closure, along with a special card. We will handwrite a message of your choice (up to 500 words). We will charge £4.00 for this service to cover our packaging and handling fee as well as the extra shipping charges involved.